Frequently Asked Questions
Your guide to a seamless shopping experience with Shagun.
How do I track my order?
Once your order is shipped, you will receive an email and SMS with a unique tracking ID and a link to our courier partner's portal to monitor your delivery in real-time.
What is Shagun's return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
Do you offer international shipping?
Yes, Shagun ships worldwide! Shipping costs and delivery timelines vary by destination and will be calculated automatically at the checkout page.
How can I ensure I pick the right size?
Each product page features a detailed 'Size Guide' with measurements in both inches and centimeters. We recommend measuring yourself before purchasing to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for select pin codes within the country.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, due to different monitor settings and professional studio lighting, slight variations in color may occur.